FAQs

General Product Questions
1. What products does Imperisignia International specialize in?
At Imperisignia International, we specialize in exporting exquisite Zari Zardozi clutch purses made with imitation zari, combining traditional craftsmanship with modern elegance. We’re also planning to expand into other royal handicrafts that reflect India’s rich heritage.

2. Why do you use imitation zari in your products?
We use imitation zari because it allows us to create luxurious designs at a more affordable price point while maintaining the intricate detailing that Zari Zardozi is known for. This approach also helps us cater to a broader market without compromising on quality.

3. What sets your Zari Zardozi clutch purses apart from others?
Our clutch purses are crafted by skilled artisans who pour their heart and soul into each piece. The use of imitation zari, combined with our commitment to quality and tradition, ensures that every product is not only beautiful but also durable.

4. Are your products suitable for international markets?
Absolutely! Our products are designed with a global audience in mind, blending traditional Indian artistry with contemporary aesthetics that appeal to customers worldwide.

5. What future products can we expect from Imperisignia International?
We’re excited to expand our product line to include more royal handicrafts, each carefully selected to represent the grandeur and elegance of Indian craftsmanship.

6. How does Imperisignia International ensure the quality of its products?
Quality is our top priority. Each product undergoes rigorous quality checks at multiple stages of production to ensure it meets our high standards before reaching our customers.

7. Where are your products made?
Our products are handcrafted in India, leveraging the expertise of local artisans who have honed their skills over generations.

8. How can I care for my Zari Zardozi clutch purse?
To maintain the beauty of your clutch purse, avoid exposure to moisture and store it in a cool, dry place. Gentle cleaning with a soft cloth will help preserve the intricate details.

Customization and Orders
9. Can I customize a Zari Zardozi clutch purse to match my brand or event?
Yes, we offer customization options for bulk orders. Whether you need specific colors, patterns, or branding, we work with you to create a design that aligns perfectly with your vision.

10. What is the process for placing a custom order?
To place a custom order, simply contact our sales team with your requirements. We’ll guide you through the design process, provide a quote, and ensure your order is crafted to your exact specifications.

11. Is there a minimum order quantity for custom products?
Yes, the minimum order quantity depends on the level of customization and the complexity of the design. Please reach out to us to discuss your needs in detail.

12. How long does it take to produce a custom order?
Custom orders typically take 6-8 weeks to complete, depending on the complexity and quantity. We’ll provide a specific timeline once your order details are finalized.

13. Can I see a sample of a custom design before committing to a bulk order?
Yes, we can provide a sample of your custom design. This allows you to see the final product before placing a large order, ensuring it meets your expectations.

14. What customization options are available?
We offer a wide range of customization options, including color selection, pattern design, specific fabric choices, and branding elements (if desired). Our goal is to bring your vision to life.

15. Can I customize the color and design of a Zari Zardozi clutch purse without adding a logo?
Yes, we offer customization options where you can choose the colors, patterns, and overall design of the clutch purse without the need to add a logo. This allows you to create a product that perfectly matches your aesthetic or event theme.

16. What are the available options for non-logo customization?
You can customize the fabric color, the type of embroidery, the patterns used in the Zari Zardozi work, and even the shape and size of the clutch purse. Our goal is to help you create a unique piece that aligns with your vision.

17. How does the customization process work if I don’t want a logo on the product?
Simply share your preferences for colors, patterns, and any other design elements you have in mind. Our design team will work with you to bring your ideas to life, providing samples or design mock-ups for approval before production.

18. Is there a difference in price for customized products without a logo?
The cost of customization depends on the complexity and materials chosen for the design, not necessarily on whether a logo is included. We’ll provide a detailed quote based on your specific customization requirements.

19. Can I see a sample of the customized product before placing a bulk order?
Yes, we can provide a sample based on your customization choices, allowing you to see the final product before committing to a larger order.

20. How long does it take to receive a customized product without a logo?
The timeline for customized products is typically 6-8 weeks, depending on the complexity of the design and the order quantity. We’ll provide a specific delivery estimate once the design is finalized.

Shipping and Delivery
21. Do you ship internationally?
Yes, we ship our products to customers all over the world, with a focus on timely and safe delivery all across the globe.

22. How long will it take to receive my order?
Delivery times vary depending on your location and the size of the order. Generally, it takes 4-6 weeks for production and delivery.

23. What shipping methods do you use?
We partner with reliable logistics companies to ensure your products are delivered safely and on time. You can choose from standard or expedited shipping options.

24. Can I track my order after it has been shipped?
Yes, we provide tracking information as soon as your order is dispatched, so you can monitor its progress until it reaches you.

25. Are there any additional costs for international shipping?
Shipping costs depend on the destination and shipping method. We’ll provide a detailed breakdown of any additional fees during the ordering process.

26. How do you ensure the safety of products during shipping?
We take great care in packaging our products to ensure they arrive in perfect condition. This includes using sturdy, protective materials and secure packaging techniques.

Payment and Pricing
27. What payment options are available for my order?
We offer a variety of payment options, including bank transfers, secure online payments, and letters of credit (L/C) for international orders. For more information kindly read our payment terms section.

28. Can I get a discount for a large order?
Yes, we offer competitive pricing and discounts for bulk orders. Contact us to discuss your order size, and we’ll provide a tailored quote.

29. What currencies do you accept for payments?
We accept payments in currencies, including USD. If you need to pay in a different currency, please let us know.

30. Do you offer flexible payment terms?
Yes, we offer flexible payment terms, especially for bulk and international orders. Our team will work with you to find a payment plan that suits your needs.

31. How can I get an official quote for my order?
To receive a detailed quote, please contact our sales team with your order specifications, including quantity, customization, and shipping requirements.

32. Will I receive an invoice for my purchase?
Yes, every order comes with a detailed invoice, outlining the costs, taxes, and any additional fees associated with your purchase.

Company Vision and Values
33. What is Imperisignia International’s mission?
Our mission is to bring the rich heritage of Indian craftsmanship to the global market, offering luxurious, high-quality products that reflect the timeless elegance of traditional artistry.

34. How does Imperisignia International support local artisans?
We collaborate with skilled artisans across India, providing them with fair wages and opportunities to showcase their craftsmanship on an international stage.

35. What are your future goals for Imperisignia International?
We aim to expand our product range to include a broader selection of royal handicrafts, while continuing to uphold our commitment to quality, tradition, and customer satisfaction.

36. How do you ensure ethical practices in your production process?
We are committed to ethical production practices, including fair labor conditions, responsible sourcing of materials, and minimizing our environmental impact.

37. What inspired the creation of Imperisignia International?
Imperisignia International was born out of a passion for preserving and promoting India’s rich cultural heritage through beautifully crafted products that resonate with a global audience.

38. How can I stay updated on your latest products and offerings?
You can subscribe to our newsletter, follow us on social media, or regularly check our website for updates on new products, special offers, and company news.

Customer Relationship and Engagement
39. How does Imperisignia International build long-term relationships with clients?
We believe in building lasting relationships through exceptional customer service, high-quality products, and a commitment to understanding and meeting our clients’ needs.

40. Can I schedule a consultation to discuss my order or business needs?
Yes, we offer consultation services to discuss your specific needs, whether it’s for a custom order or a long-term partnership.

41. How do you gather and incorporate customer feedback?
We value customer feedback and actively seek it through surveys, reviews, and direct communication. This feedback helps us improve our products and services continuously.

Ethical and Sustainable Practices
43. How does Imperisignia International contribute to sustainability?
We are committed to sustainability by sourcing materials responsibly, minimizing waste during production, and using eco-friendly packaging. We also work closely with artisans to promote sustainable practices in traditional crafts.

44. What are your ethical standards in business operations?
We adhere to strict ethical standards, ensuring fair wages, safe working conditions, and responsible sourcing of materials. Our commitment extends to transparency and integrity in all business dealings.

45. How do you ensure that your products are ethically made?
We collaborate directly with artisans and workshops that follow ethical practices, ensuring that every product is made with respect for both the craft and the people behind it.

Business-to-Business (B2B) Partnerships
46. How can I become a distributor or retailer for Imperisignia International products?
To become a distributor or retailer, please contact our sales team. We’ll discuss your business needs, provide product information, and explore partnership opportunities that align with your goals.

47. What support do you offer to your B2B partners?
We provide our B2B partners with comprehensive support, including marketing materials, product training, and dedicated account management to ensure a successful partnership.

48. Can you collaborate on exclusive product lines for my store or brand?
Yes, we’re open to collaborating on exclusive product lines that reflect your brand’s identity while showcasing our craftsmanship. Let’s discuss your ideas and create something unique together.

49. What are the benefits of partnering with Imperisignia International?
Partnering with us gives you access to high-quality, handcrafted products, competitive pricing, and the opportunity to offer your customers something truly special. We also provide marketing support and dedicated customer service.

50. How do you handle large-scale orders for corporate clients?
We are equipped to handle large-scale orders, offering customized solutions and bulk pricing. Our team works closely with corporate clients to meet their specific needs, from design to delivery.